cPanel Exam Week @ Simple Servers
Over at Simple Servers all our technical team routinely take the cPanel exam and its this time of year again for us to put our skills to the test. This year the sales team are entering into the equation.
It is rare for sales people to do hands-on modifications to a server for their job. However, it is common that they will need to explain techniques, capabilities, and concepts to their customers.
The cPU Sales Certifications focus heavily on product knowledge. When they are selling the next cPanel & WHM server, cloud instance, or VPS, they will likely be engaged in highly-technical discussions. cPU exams are designed to advance their knowledge base and demonstrate their wisdom with basic, moderate, and advanced features of cPanel & WHM.
The cPU Sales exams cover the features, benefits, and technical usage of cPanel & WHM and requires them to possess knowledge of the following to pass:
1. Root access to a full install of cPanel & WHM
2. Basic and advanced knowledge of Linux and web hosting (including technical know-how)
3. Ability to use Google, http://docs.cpanel.net, and an installation of cPanel & WHM to quickly find answers
All applicants must score 90% or over to pass.
Technical Certification
The cPU Technical Exams were developed to establish reputable and professional standards in cPanel & WHM Linux-based troubleshooting and support, helping to prove staff have the razor-sharp technical know how.
Technical exams include questions ranging from general Linux/BSD knowledge to in-depth cPanel & WHM troubleshooting, tools, and techniques. Questions in the Base certification exam covers general system commands and requirements, to log locations and ports used. Advanced certification exams involve Perl knowledge and advanced troubleshooting concepts.
All technical exams were designed by cPanel Level III Technical Analysts. Technical exams start out challenging and continue to get harder, demanding that they dig deep into their arsenal of technical skills in Linux and cPanel software. To be clear, the advanced tests are intense and require hands-on skills, again 90% or more is a pass grade.
Staff will be sitting the exams over the coming days to ensure Simple Servers sales and support continue to remain in tip top condition.